The Quality Policy of Ansary Laboratories

The intent of the Quality Policy is to define the QMS and ensure that it is communicated to all staff. It is reviewed annually and signed by the Director of Medical Laboratories. All staff are required to read and acknowledge understanding of the policy.

Ansary Laboratories provides a comprehensive diagnostic service. It is committed to providing a service of the best quality and shall be aware of and take into consideration the needs and demands of its users in order to satisfy our customers by meeting their requirements.

In order to ensure that the needs and requirements of users are met, Ansary Laboratories will:

Set and implement a quality management system to integrate & document the organization's procedures, processes, and resources.
Set quality objectives and action plans in order to implement this quality policy and achieve continual quality improvement.
Ensure that all personnel are familiar with the quality manual and all procedures relevant to their work.
Uphold professional values and be committed to good professional practice and conduct.
Create and nurture a quality ethos based on continual improvement.
Ensure that the suitability and effectiveness of this policy is reviewed as part of the annual management review.
Carry out internal audits and management reviews on regular basis and take the appropriate corrective/ preventive actions to achieve the planned results aiming for continuous improvement.

Ansary Laboratories recognize their responsibilities with full leadership commitment towards establishing a high-quality performance through offering a medical laboratory service at a reasonable cost, this is achieved through establishment, implementation, and continuous improvement of QMS which complies with:

ISO 15015189 international standard for medical laboratory accreditation.
GAHAR clinical laboratory standards
Quality objectives of Ansary Laboratories which are maintained on regular basis by the top management.

Ansary Laboratories will comply with ISO 15189, 2012 and GAHAR clinical laboratory standards and is committed to:

Staff recruitment, training, development, and retention at all levels to provide a full and effective service to its users.
Ensuring the availability of high caliber personnel (doctors, chemists, receptionists, workers, and porters) with adequate experience in the different fields of medical laboratory practice.
Ensuring the high quality of work using the most recent equipment, material and kits that are approved by international organizations such as FDA or CE.
The assessment of customer satisfaction, in addition to conducting internal audits and participating in external quality assessments, for continual quality improvement.
Ensuring that examinations and process are designed and implemented with the focus on customer requirements, and identification of the processes' interactions to ensure efficient implementation of operation and control.
EThe collection, transport, and handling of all specimens in such a way as to ensure the correct performance of laboratory examinations.
Undertaking consistent analytical work so that systematic and random errors do not exceed specified limits; and these limits are within those considered as best laboratory practice.
Keeping the confidentiality of the patient data and their test results.
Providing a secure and controlled archiving system for the storage of records and clinical material.

Download Ansary Lab KPIs from the below PDF files:

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Ansary Laboratories will comply with ISO 15189, 2012 and GAHAR clinical laboratory standards and is committed to:

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Quality and Performance Improvement (QPI)

Ansary Laboratories will comply with ISO 15189, 2012 and GAHAR clinical laboratory standards and is committed to:

Ansary Polyclinic & Labs Gallery

Ansary Labs Album 1

Ansary Labs Album 2

Ansary Labs Video Album

Need Any Help

Success Partners